Contract Manufacturer Checklist and Survey

Hallsten Innovations has created a 70+ question survey for our friends and colleagues to help them grade their prospective or current Contract Manufacturers. We are collecting this information (but not the name of the manufacturer) and we’ll be publishing the survey results as soon as we gather enough entries to make it statistically relevant.

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Your Personal Identifier of this Contract Manufacturer*
We Suggest something as Simple as A, B or C... Not the full Contract Manufacturer Name. Regardless we will NOT be saving this name information.

General Contract Manufacturing Skills*

	Excellent	Good	Fair	Poor	Fail
Overall First Impression
Email Responsiveness
Project History Similar to Mine
Dedicated Project Manager
Positive Track Record with Project Size Similar to Mine
Reasonable Billing Terms
Reaonable Cost per Unit
Phased Delivery Available
All at Once Delivery Available
Quality of BOM Interpretation and Sourcing
Transparency to BOM Part Costs
Happy to Allow Outside Engineer Visits
Offer Local NPI Builds
Ability to Scale Overseas
Overseas Facility in a Trade Free Zone
Build Facilities Accessible to Customer
Is Financially Diversified Across Numerous Customers?

Logistics Skills*

	Excellent	Good	Fair	Poor	Fail
Returns, Warranty and Rapair Management
Drop Shipping Services
Custom Stickers / Packaging
Part Storage On-Site
Parts Storage Fees
Finished Goods Storage Fees
Per Unit Tracking Information
Ability to Document / Track Build Dates / Shifts / Part Serial Numbers
Brown Box / White Label Packaging
Custom Packaging and Instructions Allowed
Local Delivery of Units Offered
Reasonable Final Delivered Price to Buyer
Offer Local Startup Methods for Overseas Production
Ability to Scrap / Sell Parts Overage

Technical Skills*

	Excellent	Good	Fair	Poor	Fail
Does CM build their own Work Instructions
Quality of Dedicated Space for Project
Reasonable Mechanical Rework Cost
Reasonable Electrical Rework Cost
Reasonable Assembly Rework Cost
Reasonable Programming Rework Costs
Reasonable Testing / QC Costs
Raw PCBs built in House?
Quality of Inspection Services (including Solder Paste)
Quality of PCBA Line Equipment
Quality of Product Specific Equipment
Quality of ESD Protection (Electro-Static)
Injection Molding/Mechanical Services
Parts Sourced from Reputable Distributors
Maturity of Box Build Area
Test Equipment Available
Test Jig Service Provided
Have Programming Experience to Load Firmware
Quality of Test Services for my Product
Flexibility in Changing QA Steps
Flexibility in Changing Assembly Instruction
How well does the PM/Engineer UNDERSTAND the product?
Reasonable Outsourced Assembly Lead Times / Costs / Locations
Cable Wiring Diagrams Fully Captured
Will they work with a Golden Sample, and Understand its properties
Internet Connectivity Offered for Testing? (LTE / WiFi, Bluetooth)
Is test area electrically (RF) quiet?
Appropriate Use of Hand Tools for Sensitive Work
Appropriate Use of Automatic Tools for Speed

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